FAQ

Frequently asked questions

Can't find what you're looking for? Email us at support@nilsync.com — we reply within 24 hours.

Getting Started

Yes — the Free plan is free forever with no credit card required. It includes your deal pipeline (up to 10 deals), task manager, and public athlete profile. The Athlete plan ($10/month) unlocks brand research, NIL valuation, and AI outreach. Pro ($30/month) adds unlimited usage, contracts, and analytics.

Click "Get started" on any page, enter your email and create a password. You'll be prompted to set up your profile — add your sport, school, and social handles. The whole onboarding takes about 5 minutes.

No — NILSync is available to any college athlete (or aspiring college athlete). We don't require documentation of enrollment or athletic status. However, NIL rights only apply to enrolled college athletes under NCAA and state rules.

Yes. NILSync is fully responsive and works on any mobile browser. A dedicated iOS and Android app is on our roadmap.

Features & Functionality

Your pipeline is a visual Kanban board with seven stages: Prospecting, Outreach, Negotiation, Contract, Active, Completed, and Withdrawn. You can add deal cards and drag them between stages as deals progress. When a deal goes Active, NILSync prompts you to create a task for your first deliverable.

Our valuation calculator estimates your market value based on your social follower counts, engagement rates, sport, conference, and academic standing. It uses real market data to give you a range — not just a number — so you know what to charge and when you're being undervalued.

AI Outreach generates personalized pitch emails for specific brands. It uses your profile data (sport, stats, social metrics, audience demographics) and the brand's campaign history to write a targeted pitch. You review and edit before sending — the AI drafts, you approve.

Yes. On Pro and Elite plans, you can upload contract PDFs to individual deal cards. They're stored securely and accessible from anywhere.

NIL Rules & Compliance

NILSync is a management tool, not a legal service. We don't verify whether specific deals comply with your school's rules or state law. We recommend running any deal through your athletic department's compliance office before signing.

Most schools require disclosure of NIL deals, typically within 24–72 hours of signing. Requirements vary by school and state. NILSync logs all your deals with timestamps, which helps you maintain records for compliance purposes.

Yes — NILSync works everywhere in the US. NIL rights exist in all 50 states following the NCAA's 2021 interim policy. State-specific rules vary but NILSync helps you manage deals regardless of which state your school is in.

Yes. Most states that have athlete agent laws allow agents to assist with NIL activity management. You can share your NILSync access with your agent, parent, or advisor. Elite plan accounts support multi-user access with role-based permissions.

Pricing & Account

Yes. Cancel your subscription at any time from Account Settings. You'll keep access through the end of your billing period and won't be charged again.

The Free plan is free forever, which is our way of making NILSync accessible to all college athletes regardless of budget. If you're an athletic department interested in subsidizing access for your athletes, contact us for institutional pricing.

Your data stays accessible for 90 days after cancellation so you can export it. After 90 days, data is permanently deleted per our privacy policy. We'll send you reminders before deletion.

We offer a full refund within 7 days of any paid plan upgrade if you're not satisfied. After 7 days, refunds are issued on a case-by-case basis. Contact support@nilsync.com.

Still have questions?

Our team responds to every message within 24 hours.